Quality control protocols @ IMR

  • Quantitative
    Pre / During / Post
  • Pre Field Work : 
  •   Interviewers Training before initiating any study
  •   Providing manuals and documents for better understanding
  •   Allowing questions and discussion before fieldwork kickoff
  •   Mock Calls/Pilot Tests conducted before start of fieldwork
  • During Field Work : 
  •   Field /Spot Checks/Field Accompaniments/ random
  •   30% through re-visits( Egypt & North Africa)
  •   20% accompaniments ( GCC)
  • Post Field Work : 
  •   Telephonic call – done by independent QC team
  •   Callbacks
  •   30% ( Egypt and north Africa )
  •   20 % (GCC)
  •   Each interviewer should not do more than 15% of the sample
  •   Data Validation
  •   Logic Checks
  •   Random re-punch
  • Qualitative
  •   All respondents are recruited using a screening questionnaire/ recruitment questionnaire (approved by the client).
  •   Recruitment is done via data base, rotating team of recruiters and snowballing.
  •   At least two recruiters should recruit one focus group respondents.
  •   A tight control is exercised to ensure that we are not representing a group of close friends/family/ acquaintances in the sample.
  •   All required respondent quotas are specified in the brief.
  •   Respondents should not be involved/working in market research, marketing, advertising, public relations, journalism and of course the clients’ line of business
  •   Respondents should not have participated or attended focus groups for market research projects in the last six months
  •   The recruitment questionnaire/profile sheets to be made available prior to fieldwork