Quality control protocols @ IMR

  • Quantitative
    Pre / During / Post
  • Pre Field Work : 
  • ●  Interviewers Training before initiating any study
  • ●  Providing manuals and documents for better understanding
  • ●  Allowing questions and discussion before fieldwork kickoff
  • ●  Mock Calls/Pilot Tests conducted before start of fieldwork
  • During Field Work : 
  • ●  Field /Spot Checks/Field Accompaniments/ random
  • ●  30% through re-visits( Egypt & North Africa)
  • ●  20% accompaniments ( GCC)
  • Post Field Work : 
  • ●  Telephonic call – done by independent QC team
  • ●  Callbacks
  • ●  30% ( Egypt and north Africa )
  • ●  20 % (GCC)
  • ●  Each interviewer should not do more than 15% of the sample
  • ●  Data Validation
  • ●  Logic Checks
  • ●  Random re-punch
  • Qualitative
  • ●  All respondents are recruited using a screening questionnaire/ recruitment questionnaire (approved by the client).
  • ●  Recruitment is done via data base, rotating team of recruiters and snowballing.
  • ●  At least two recruiters should recruit one focus group respondents.
  • ●  A tight control is exercised to ensure that we are not representing a group of close friends/family/ acquaintances in the sample.
  • ●  All required respondent quotas are specified in the brief.
  • ●  Respondents should not be involved/working in market research, marketing, advertising, public relations, journalism and of course the clients’ line of business
  • ●  Respondents should not have participated or attended focus groups for market research projects in the last six months
  • ●  The recruitment questionnaire/profile sheets to be made available prior to fieldwork