Significant investments have been made in the area of technology so as to improve our data collection efficiencies and competencies. 

●  Well equipped and advance specification 08 CATI stations

●  100% automatic audio recording facility in mp3 format

●  Automated quota control

●  Web based agent console

●  Software for noise reduction in calls

●  Script facility including sound, music, images or videos in questionnaires improves application possibilities

●  Ability to add additional resources as and when required

●  A designated shift supervisor to monitor CATI centre and train interviewers.

●  A pool of multi-language team interviewer to cover relevant nationalities survey across Middle East region.